> ## Documentation Index
> Fetch the complete documentation index at: https://staging.docs.flowsign.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Joining an organisation

> Accept an invitation to a Flowsign organisation, and what to do when an invite link doesn't work.

When an admin invites you to their organisation, Flowsign emails you an invitation. Accepting it adds you to the organisation and to the workspace you were invited to, with the role the admin chose.

## The invitation email

The email is titled "You've been invited to join" followed by the organisation's name, and says who invited you. It lists:

* **Role**: the permission profile you'll have.
* **Invited by**: the person who sent the invite.
* **Expires**: when the invite stops working. Invites last 7 days.

Choose **Accept invitation** to open the invite. If you weren't expecting the invitation, you can ignore the email.

## If you already have a Flowsign account

1. Choose **Accept invitation** in the email.
2. On the **Join** screen, choose **Sign in to accept** (under "Already have a Flowsign account?").
3. The sign-in page asks you to "Sign in with the invited email to accept your invite." Sign in with the email address the invitation was sent to. See [Signing in](/guides/access/signing-in).

Once you're signed in, Flowsign accepts the invite and takes you to your home page. If you're already signed in with the invited email when you open the link, the invite is accepted straight away.

* **Same organisation**: if you're already a member of the organisation, you're added to the new workspace with the role on the invite.
* **Different organisation**: a Flowsign account belongs to one organisation at a time. Accepting an invite from a different organisation moves your account to it. You're removed from every workspace in your old organisation, and if you were an Owner there, that role doesn't carry over.

<Warning>Before accepting an invite from a different organisation, make sure your old organisation doesn't rely on you as its only Owner.</Warning>

## If you don't have a Flowsign account yet

Opening the invite link while signed out shows the **Join** screen, headed "Join" and the organisation's name. It shows the invited **Email** (which can't be changed) with fields for **Full name** and **Password**, and a **Create account and join** button.

<Note>Creating a new account from an invite is coming soon. For now, choosing **Create account and join** shows "Creating an account from an invite isn't available yet. Ask your admin to try again soon." Until it's available, your organisation's admin should contact [support@flowsign.app](mailto:support@flowsign.app) to get you set up.</Note>

## When an invite link doesn't work

A link that can't be used takes you to the sign-in page with a message explaining why.

| Message                                                                                   | What to do                                                                                                                                                                            |
| ----------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| "That invite link isn't valid. Ask your admin to send a new one."                         | The link wasn't recognised. Check you copied the whole link, or ask your admin for a new invite.                                                                                      |
| "That invite has already been used or was cancelled. Ask your admin for a new one."       | The invite was accepted already, or the admin revoked it. If you've already joined, just sign in. Otherwise ask your admin for a new invite.                                          |
| "That invite has expired. Ask your admin to send a new one."                              | The 7 days have passed. Ask your admin to send a new invite.                                                                                                                          |
| "That invite was sent to a different email. Sign in with the invited email to accept it." | You're signed in with a different address to the one invited. Sign out, then open the link again and sign in with the invited email, or ask your admin to invite the address you use. |

If you can't sign in at all, see [Sign-in problems](/guides/access/sign-in-problems).

## For admins

Invitations are sent and revoked from **Settings > Members**. See [Members](/guides/settings/members).

## Related

* [Members](/guides/settings/members)
* [Signing in](/guides/access/signing-in)
* [Sign-in problems](/guides/access/sign-in-problems)
* [Resetting your password](/guides/access/resetting-your-password)
* [Support](/guides/account/support)