| Package | One send: a set of documents, the recipients who act on them, and the signing sessions that result. A package moves through DRAFT (or SCHEDULED, when it has a send time), IN_PROGRESS and COMPLETED, or ends as DECLINED, VOID or ON_HOLD. |
| Recipient | A person on a package. A Signer completes fields, a Viewer reads the package while it is out, and a CC recipient receives the finished copy by email. |
| Session | One recipient’s turn on a package. Sessions are created when the package is sent and are what webhooks report on. |
| Template | A reusable package definition: documents, named roles, fields, merge fields, email copy, reminder and expiry settings. |
| Workspace | A division of your organisation (an office, region or team) with its own packages, templates, contacts and members. |