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Reporting a bug

Send bug reports to support@flowsign.app or through the in-app form under Account > Support (see Support). Copy the template below into your message; a report with all five parts is usually fixed faster than one that needs a follow-up question.
For API problems add the request path, the status code and the error body, with the key and any webhook secret redacted. See Contact support for the full list.

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Reporting a security vulnerability

Do not send security issues to the general support address or raise them in a public place. Email security@flowsign.app with a description of the issue and steps to reproduce. Flowsign aims to acknowledge reports within one business day, keeps you updated as it investigates, and credits you once the issue is resolved if you would like credit. Please give the team a reasonable time to fix an issue before publishing it. There is no bug bounty programme at present. The Trust centre describes the current disclosure process and what is on the security roadmap.

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Reporting a documentation error

If a page here is wrong, out of date or missing something, use the Report a problem link in the navigation bar at the top of every page. It opens an email to support with the subject already filled in; add the page address and what needs changing.